Effective communication skills and strategies are essential to achieving organizational and career goals! Benchmark delivers highly effective communication skills training, coaching and consulting programs to improve the soft skills and effectiveness of your people and organization. Our experts will help you unlock the potential of your leaders and people, so they can lead with greater clarity and purpose.

Our communication experts are also Master Practitioners in Neuro Linguistic Programming (NLP), the study of behavior and language. Our teams will help you transform your people and build a stronger corporate culture.

Emotional Intelligence (EQ)

Invest in the EQ skills that account for 75 percent of your success -- and reap the benefits of improved performance, better leadership qualities and stronger relationships.
How You Succeed – Why do some technically brilliant people fail to achieve their full potential in the workplace, while others excel? Researchers tell us that IQ (Intelligent Quotient) accounts for as little as 10 percent of individual success, while EQ (Emotional Intelligence) accounts for an incredible 75 percent of personal success. EQ relates to your ability to perceive, control, evaluate and express emotions -- and studies show higher EQ translates into many organizational benefits: better performance, better leaders, increased self-confidence, greater trustworthiness, a higher likability factor and the success of profits. We recently coached a leader who had read the best-selling books on EQ, but said it was not until she worked with us that she finally understood how to actually increase her EQ and overall performance!
What You Will Learn – Our leaders are Certified Master Practitioners in Neuro Linguistic Programming (NLP), the study of language and behavior patterns, and we have studied and taught EQ skills for many years. We will show you new strategies to improve your capabilities in the five primary EQ categories: self-regulation, self-awareness, motivation, empathy and social skills. You will discover key motivation drivers called Meta Programs that affect how you achieve in the workplace – and how others perceive you. Meta Programs are mental processes that guide your thinking – they determine how you are persuaded, how you are fulfilled, how you communicate, how you prefer to interact with others, how you make decisions, how you are motivated and more. By understanding these Programs, you can more easily improve your self-awareness and overall EQ capabilities. Our approach is realistic, practical, and straightforward, with ready-to-use EQ skills and strategies.


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Solid communication and empathy skills are essential to your career thriving on all types of terrain - smooth, rocky, muddy or rough. Careers, morale, employee retention and profits are all impacted by ineffective communication. Hiring managers report that people entering the job market for the...

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