Effective communications drives business success. Benchmark helps organizations, teams and leaders improve how they connect, communicate and influence others.

We deliver strategic communication solutions, communication training and communication coaching. Discover how we can unlock the full potential of your people so they can lead with greater clarity and purpose.

Nonverbal Negotiation Strategies

There are nuances that set a good negotiator apart from a superior one – and awareness of nonverbal cues and strategies provides the edge you need to take your negotiation skills to the next level.

How You Succeed – Everything is a negotiation and strong nonverbal negotiation skills are instrumental in helping you achieve organizational goals. A UCLA study reveals that nonverbal communication accounts for 89 percent of the meaning of your communication, making nonverbal skills essential at the negotiating table. One of our nonverbal experts is an attorney and Certified Master Practitioner in Neuro Linguistic Programming (NLP), the study of behavior and language. He was involved in countless negotiations and developed this cutting-edge program to help you negotiate any issue with much more confidence and skill.

What You Will Learn – During this interactive training (or coaching) you will discover the key nonverbal drivers that impact negotiations – beliefs, breathing, blood pressure, gestures, posture, pace and tone, eye patterns, facial expressions, voice patterns, silence, energy levels, Meta Programs and more. Meta Programs are filters that impact your perceptions at the negotiating table. These filters manage and guide how you think; they determine how you are persuaded, how you communicate, how you make decisions, how you are motivated and more. These Programs ultimately drive nonverbal cues, so it is crucial that you understand them. You will walk away with ready-to-use nonverbal negotiation strategies that are effective in both competitive and cooperative negotiations. You will find our approach to be realistic, practical, and straightforward.


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Solid communication and empathy skills are essential to your career thriving on all types of terrain - smooth, rocky, muddy or rough. Careers, morale, employee retention and profits are all impacted by ineffective communication. Hiring managers report that people entering the job market for the...

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