Effective communication skills and strategies are essential to achieving organizational and career goals! Benchmark delivers highly effective communication skills training, coaching and consulting programs to improve the soft skills and effectiveness of your people and organization. Our experts will help you unlock the potential of your leaders and people, so they can lead with greater clarity and purpose.

Our communication experts are also Master Practitioners in Neuro Linguistic Programming (NLP), the study of behavior and language. Our teams will help you transform your people and build a stronger corporate culture.

Right-Of-Way Pros Communications

Create a winning edge for your organization by equipping your Right-Of-Way professionals with the communication, rapport and nonverbal negotiation skills they need to achieve better outcomes with landowners and others.
Creating An Experience – Right-Of-Way professionals are the face of your company to many landowners, community leaders and public officials. The impressions they make can result in better business, or in compromised relationships and resistance. Each time your ROW pros interact with someone, they are creating an experience – good or bad. Money is not the only thing that influences landowners – people influence people! Our leaders are Certified Master Practitioners in Neuro Linguistic Programming (NLP), the study of behavior and language patterns and we will help your ROW pros create better experiences when they represent your organization. A master NLP expert and attorney involved in countless landowner negotiations developed this cutting-edge training program, and it is designed to give your ROW professionals the strategies they need to be more successful. Studies show emotions trump data when people make decisions, and our expertise in NLP allows us to help your ROW agents respond to people at an emotional level for more satisfying experiences.
What You Will Learn – Your ROW pros will improve their capabilities in a range of important areas, including state management skills, emotional alignment, creating agreement frames, solution frame speech patterns, impact of limiting vs. useful beliefs, perspective language, nonverbal negotiation strategies, aligning and boxing strategies, deep listening skills, rapport skills, conflict resolution strategies, information gathering skills, nonverbal negotiation skills, motivation strategies and more. Your people will gain the skills they need to create a positive experience with your landowners – even when they disagree with your position! Your professionals will learn and practice strategies that result in clearer communications, better negotiations and the winning edge you need. With these new skills, landowner encounters can be less stressful for your people, and more profitable for everyone.


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Solid communication and empathy skills are essential to your career thriving on all types of terrain - smooth, rocky, muddy or rough. Careers, morale, employee retention and profits are all impacted by ineffective communication. Hiring managers report that people entering the job market for the...

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