WORDS THAT CREATE WALLS – 5 Things to Know About Negative & Positive Words

Are you aware of how many negative words you use each day as you communicate? You might be surprised. You might be even more surprised at how your use of negative and positive words impacts your ability to influence others and make good impressions that lead to promotions and greater influence. As you speak, your …

EFFECTIVE COMMUNICATION SKILLS – 20 Ways To Spot Good Communicators

The Communication Skills Drought – My sisters are scrambling this year as they deal with a challenging drought at the family ranch. Checking weather apps on their cell phones has become as much a part of their daily routines as checking on the cattle and horses. Many organizations are also dealing with a severe drought–a drought …

CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …