How 4 Emotions Impact Effective Crisis Response

Managing a crisis is like wrestling with a giant Octopus. There are many tentacles your crisis leaders must be trained to understand and manage. Four of those tentacles are public emotions: shock, fear, grieving and anger. These emotions can skew the public’s normal thought processes and often override facts during a crisis. Therefore crisis leaders …

3 Ways Media Training Can Boost Your Career (even non-spokespersons)

The military has a reputation for taking undisciplined recruits and turning them into highly disciplined men and women. Discipline and focus on the battle field can save your life. Similarly, good media training brings discipline to how you think and communicate in the workplace; it can provide the right boost for your team and career. …

RISK ASSESSMENTS – The Eruption of #MeToo Crises

2018 will be remembered as the year when the #MeToo movement hit the accelerator and began outing toxic corporate cultures lurking in the heart of many high-powered organizations. The movement is shaking up Corporate America, and waking up leaders to the new #MeToo crisis reality. CEOs, HR, Legal, PR and other leaders can use the …

CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …