More organizations are getting slammed in news headlines about crisis issues. Spokespersons must know the top questions news reporters will ask in the first 48 hours of a crisis. Here’s a list of the top 100 crisis questions you can expect from the news media.
The military has a reputation for taking undisciplined recruits and turning them into highly disciplined men and women. Discipline and focus on the battle field can save your life. Similarly, good media training brings discipline to how you think and communicate in the workplace; it can provide the right boost for your team and career. …
Continue reading “3 Ways Media Training Can Boost Your Career (even non-spokespersons)”
2018 will be remembered as the year when the #MeToo movement hit the accelerator and began outing toxic corporate cultures lurking in the heart of many high-powered organizations. The movement is shaking up Corporate America, and waking up leaders to the new #MeToo crisis reality. CEOs, HR, Legal, PR and other leaders can use the …
Continue reading “RISK ASSESSMENTS – The Eruption of #MeToo Crises”
Imagine being at a business conference and you are next up to speak. You are thinking about your PowerPoint when suddenly, a CBS News crew is in your face with cameras rolling. They are asking why your online education company is ripping off students. This recently happened to Apple Co-Founder, Steve Wozniak while attending a conference …
Continue reading “MEDIA AMBUSH INTERVIEWS – 3 Survival Tips”
Crisis Management Judgments Effective crisis management and leadership is about making the best judgments possible in the midst of chaos. Harris County Judge, Ed Emmett, has been in the hot seat many times as the crisis leader for the nation’s third most populous county. Judge Emmett was at the helm last year when Hurricane Harvey slammed into Texas …
Continue reading “CRISIS MANAGEMENT LESSONS – From The Crisis Judge”
Crisis Response: The Role of Emotions Branson emergency response officials have been in crisis response mode for days since a Duck Boat full of tourists sank during a storm. The tragedy claimed 17 lives and the Coast Guard has finally recovered the water-logged boat from its resting place at the bottom of Table Rock Lake outside …
Continue reading “EMOTIONS & CRISIS RESPONSE: How Emotions Can Sink Brands”
Crisis Leadership & Spokesperson Skills – Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades. This is the final part of a special 3-part series on effective crisis leadership …
Continue reading “CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions”
Crisis Response Strategies Effective reputation management experts and crisis leaders are problem solvers. They also have lot in common with movie directors like Steven Spielberg. In Part 2 of this special series on successful crisis leadership and spokesperson skills, you will learn the strategies and thinking used by one crisis management expert. You will discover …
Continue reading “REPUTATION MANAGEMENT EXPERTS: What They Have In Common With Movie Directors”
About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …
Continue reading “WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies”
About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these rankings. Historians …
Continue reading “CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust – Even During Chaos”
