News reporters are spewing out COVID-19 crisis stories around the clock. There is another virus worthy of your full attention as you help lead your organization through this time of testing. It is a communication virus that our team at Benchmark Communications calls a Thought Virus. This virus contaminates your daily messaging and communications. It …
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If Forrest Gump were a reputation management consultant he would say that crisis response is like a box of chocolates! You never know what you might get – when your crisis plans sit unused and untested. How do you know if your crisis response will be like a box of chocolates? According to PR studies, 62% …
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What should you do when the media attacks or a reporter misquotes you? What should you do when they take your comments out of context? Corporate spokespersons deal with these dilemmas all the time. So, it is ironic that CBS News anchor Gayle King is now asking this very question of her own network. CBS …
Continue reading “Media Attacks: Crisis Lessons from CBS News’ Kobe Bryant Interview”
Senator Kamala Harris scolded by Senator Chuck Schumer during team presentation and press conference
You can learn to handle presentation distractions! The Jonas Brothers learned that distractions go viral during their performance at the Grammys.
Effective Messages People who know how to create and deliver sticky messages have more influence! How many times this year will you try to get someone to understand your ideas? How many times will you succeed in making your ideas stick so that others accept and act on your advice? Creating and delivering Sticky Messages …
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There is a new habit you can choose in the new year to transform your career; showing more gratitude has the power to increase your happiness and those around you! It is so simple, yet studies show it is one of the most powerful daily habits you can build into your life. Whether you choose …
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Which world leader delivered the worst media interview of 2019? Find out here!
HOW GOOD ARE YOU AT READING TRUST? Trust is the foundation of building strong teams at work, so how good are you at judging who is trustworthy? Do you sometimes pick up cues and ignore them – only to realize later the cues told you someone was not worthy of your trust? If you were …
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USING SOCIAL MEDIA TO BUILD TRUST Can you build stakeholder trust with a good social media strategy? Trust is now considered to be the currency of the new economy. Simply put, people are attracted to organizations they trust. With 2020 approaching, many businesses are refreshing their strategies to boost stakeholder trust. You cannot buy trust on …
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