USING SOCIAL MEDIA TO BUILD TRUST Can you build stakeholder trust with a good social media strategy? Trust is now considered to be the currency of the new economy. Simply put, people are attracted to organizations they trust. With 2020 approaching, many businesses are refreshing their strategies to boost stakeholder trust. You cannot buy trust on …
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Business leaders are facing a wakeup call to earn public trust. Studies show the public trusts employees, making more companies consider employee ambassador programs.
Studies show happiness spreads and so does negativity. Leaders and teams can learn to stay positive in the face of adversity.
More organizations are getting slammed in news headlines about crisis issues. Spokespersons must know the top questions news reporters will ask in the first 48 hours of a crisis. Here’s a list of the top 100 crisis questions you can expect from the news media.
Effective Speakers Use Gestures Powerful gestures are essential if you aspire to be an influential speaker. Beto O’Rourke’s frenetic gestures went viral when he announced his run for president. As a result he quickly became the talk of social media, comedy shows and news reports. Gestures play a powerful role in communication and public speaking, …
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2018 will be remembered as the year when the #MeToo movement hit the accelerator and began outing toxic corporate cultures lurking in the heart of many high-powered organizations. The movement is shaking up Corporate America, and waking up leaders to the new #MeToo crisis reality. CEOs, HR, Legal, PR and other leaders can use the …
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About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these rankings. Historians …
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The new year marks the time when many people reboot their efforts to improve the quality of their life and work. Your success hinges on the goal-setting strategies you choose. This year I decided to get a head start on my resolutions by starting on them this fall – and one is to become more …
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Starting blocks are designed to give sprinters an explosive horizontal burst. If you watched the Rio Olympics, you saw how quickly nine-time Olympic gold medalist, Usain Bolt, got the edge on other runners right from the start. The same is true when you present – if you want to gain the edge when you present, …
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