Effective communicators understand the power of words to influence others. The best communicators are aware there is a daily battle of words with consequences in how their words impact others. The type of words you use triggers chemical reactions in the brain and those reactions greatly affect how people respond to you. “The meaning of …
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Crisis Lessons Learned Every crisis has a silver lining IF you identify and act on the lessons learned. The USA has learned many things from the COVID-19 crisis. But the most worthwhile lesson has been the importance of having a Well-Formed Outcome to achieve goals! Below you will see this goal-setting model called 7 steps to …
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News reporters are spewing out COVID-19 crisis stories around the clock. There is another virus worthy of your full attention as you help lead your organization through this time of testing. It is a communication virus that our team at Benchmark Communications calls a Thought Virus. This virus contaminates your daily messaging and communications. It …
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Flexibility and conflict resolution skills are essential career tools! The odds are you will be challenged by someone or something every day of your life. Workplace conflicts are taking a costly toll on businesses. This could be why HR leaders and job recruiters consistently rank flexibility skills and conflict resolution skills in the top ten of …
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Effective Messages People who know how to create and deliver sticky messages have more influence! How many times this year will you try to get someone to understand your ideas? How many times will you succeed in making your ideas stick so that others accept and act on your advice? Creating and delivering Sticky Messages …
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There is a new habit you can choose in the new year to transform your career; showing more gratitude has the power to increase your happiness and those around you! It is so simple, yet studies show it is one of the most powerful daily habits you can build into your life. Whether you choose …
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HOW GOOD ARE YOU AT READING TRUST? Trust is the foundation of building strong teams at work, so how good are you at judging who is trustworthy? Do you sometimes pick up cues and ignore them – only to realize later the cues told you someone was not worthy of your trust? If you were …
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Studies show happiness spreads and so does negativity. Leaders and teams can learn to stay positive in the face of adversity.
Follow these tips to create effective meetings to keep your employees engaged! Studies show unproductive meetings cost U.S. businesses $37 billion a year! Learn to tame the “meeting monsters”!
More organizations are getting slammed in news headlines about crisis issues. Spokespersons must know the top questions news reporters will ask in the first 48 hours of a crisis. Here’s a list of the top 100 crisis questions you can expect from the news media.
