Right-Of-Way Communication Training
Right-Of-Way professionals are the face of your company to many landowners, community leaders and public officials. The impressions they make can result in better business, or in compromised relationships and resistance. Each time your ROW pros interact with someone, they are creating an experience – good or bad. Money is not the only thing that influences landowners – people influence people! Benchmark Communications created this Right-Of-Way communications training to help your ROW team be more effective with landowners as they represent your company.
Our leaders are Certified Master Practitioners in Neuro Linguistics, the study of behavior and language patterns and we will help your ROW pros create better experiences when they represent your organization. An NLP expert and attorney involved in countless landowner negotiations developed this cutting-edge training program, and it is designed to give your ROW professionals the strategies they need to be more successful.
Your ROW pros will improve their capabilities in a range of important areas, including state management skills, emotional alignment, creating agreement frames, solution frame speech patterns, nonverbal negotiation strategies and much more. Your ROW professionals will gain the skills they need to create a positive experience with your landowners – even when they disagree with your position! Your professionals will learn and practice strategies that result in clearer communications, better negotiations and the winning edge you need. With these new skills, landowner encounters can be less stressful for your people, and more profitable for everyone.