Featured Articles
Listening Skills! The Hot Sauce for More Influence!
June 21, 2023Leadership is most often associated with traits such as vision, decisiveness, and charisma. But it is listening skills that sets a good leader apart from the rest of the pack. The best leaders use Read More
Pause More When You Speak: 3 Top Reasons!
January 9, 2023The best speakers pause more. In turn, they look much more confident and conversational. Speakers who fail to pause are simply not as relatable and compelling as those who build in this natural Read More
3 Ways Negative Words Impact Your Influence
June 1, 2022There are top 3 reasons to quit using negative words if you want to have more influence and be a more effective communicator. Recruiters and HR leaders continually rank effective communication Read More
How 4 Emotions Impact Effective Crisis Response
May 17, 2022Managing a crisis is like wrestling with a giant Octopus. There are many tentacles your crisis leaders must be trained to understand and manage. Four of those tentacles are public emotions: shock, Read More
3 Ways to Connect With Your Audience
February 14, 2022Learning to connect with an audience in the first thirty seconds is key to becoming a more effective speaker or presenter. Why do some people seem to connect with audiences more quickly than others? Read More
Pause More When You Speak: 3 Key Reasons
January 20, 2022Effective speakers know the power of pauses! Pauses make them appear much more confident and compelling than speakers who fill every space. Too many people string endless thoughts and sentences Read More
Two Flavors of Crises: Tips to Improve Your Crisis Plans
July 28, 2021The COVID-19 pandemic was a wakeup call for organizations that have neglected their crisis plans and preparedness levels. A worldwide survey conducted just one year before the Read More
A Whale of a Tale: How to Master Storytelling
February 23, 2021Storytelling is one of the most effective ways to connect with people, influence audiences and advance your career. People love stories because the brain is wired for stories! One of our Read More
How Effective Presenters Match Messages to Audience
January 26, 2021Each year people deliver more than 30 million presentations and speeches as part of their work. The most effective presenters and speakers know how to match messages to their audience. In turn, they Read More
Drama Language: When Does It Work?
September 23, 2020How many people do you work with that have a propensity for creating drama? You may not think of yourself as a drama person, but you may be guilty of using dramatic language. Most people do! Is it a Read More
Loading 2021: 3 Steps to Build Resilience
July 15, 20202020 is not what most people had in mind! As a matter of fact, towing 2020 to the junk yard sounds like a great idea. 2020 has presented everyone with trials and tribulations. Home and work life Read More
Communication: Virtual Meeting Challenges
June 29, 2020Zoom Fatigue Toll Virtual meetings are now a daily reality and they come packaged with two major challenges. Mental health and communication experts call the first challenge “Zoom Fatigue”. Read More
The Battle of Words: Negative Vs. Positive
June 10, 2020Effective communicators understand the power of words to influence others. The best communicators are aware there is a daily battle of words with consequences in how their words impact others. The Read More
Nonverbal Skills for Presenters: Top TED Talks Secrets
June 10, 2020The most influential TED Talk presenters have one thing in common: they have exceptional nonverbal communication skills! The people at TED Talk collect a lot of data to understand why some Read More
The Disney Brainstorming Strategy
June 3, 2020Brainstorming is an important part of effective decision making and team planning! If you do it well, then it can be fun and extremely profitable to your organization! But most people are doing Read More
7 Steps to a Well-Formed Outcome
May 28, 2020Crisis Lessons Learned Every crisis has a silver lining IF you identify and act on the lessons learned. The USA has learned many things from the COVID-19 crisis. But the most worthwhile Read More
The 4 Stages of Crisis Emotions
May 28, 2020The COVID-19 crisis has been surreal. It has plowed up deep rows of emotions across the Earth. The deepest emotions have been fear, anxiety and anger. For months people have hunkered down in Read More
Virtual Meeting Presentation Skills
May 14, 2020Virtual meetings are the new normal. But what’s not normal is having a close-up shot of your face on-camera for everyone to see at all times throughout a meeting. Do you have an annoying habit Read More
The Virus that Contaminates Your Communications
March 17, 2020News reporters are spewing out COVID-19 crisis stories around the clock. There is another virus worthy of your full attention as you help lead your organization through this time of testing. It is a Read More
3 VOICE TIPS the Best Speakers Know: Coronavirus Interview Lessons
February 27, 2020The best speakers know how to use voice patterns to earn credibility. Most likely you have heard someone say, “It is not what you said. It is how you said it.” Every day your voice Read More
Conflict Resolution Skills in the Age of Rage
February 18, 2020Flexibility and conflict resolution skills are essential career tools! The odds are you will be challenged by someone or something every day of your life. Workplace conflicts are taking a Read More
10 Signs Your CRISIS RESPONSE is Like a Box of Chocolates
February 16, 2020If Forrest Gump were a reputation management consultant he would say that crisis response is like a box of chocolates! You never know what you might get - when your crisis plans sit unused and Read More
Sticky Messages: How to Influence Decisions
January 14, 2020Effective Messages People who know how to create and deliver sticky messages have more influence! How many times this year will you try to get someone to understand your ideas? How many times Read More
The #1 Career-Boosting Habit for 2020: Gratitude
January 7, 2020There is a new habit you can choose in the new year to transform your career; showing more gratitude has the power to increase your happiness and those around you! It is so simple, yet studies show Read More
Trust On Teams: How To Tell If You Can Trust Someone
November 18, 2019HOW GOOD ARE YOU AT READING TRUST? Trust is the foundation of building strong teams at work, so how good are you at judging who is trustworthy? Do you sometimes pick up cues and ignore them – Read More
Social Media: Boogeyman or Trust Builder?
November 18, 2019USING SOCIAL MEDIA TO BUILD TRUST Can you build stakeholder trust with a good social media strategy? Trust is now considered to be the currency of the new economy. Simply put, people are Read More
Employee Ambassadors: Key to Earning Public Trust
November 4, 2019BUILDING TRUST WITH EMPLOYEE AMBASSADORS Stakeholder engagement is crucial at a time when the public's trust of business leaders is shrinking faster than an ice cube in hot coffee. This is bad Read More
Overcoming Team Negativity: 3 World Series Leadership Lessons
October 27, 2019Negativity can crush a team faster than anything. Have you ever been guilty of being negative at work? It happens and you have to be careful because negativity can be habit-forming and contagious! Read More
3 Tips for Taming the “Meeting Monsters”
October 21, 2019Today there will be up to 41 million meetings across the USA and many people count them as a waste of time. Creating an effective meeting is possible, but it requires taming the “meeting Read More
Crisis Ready? Know The Media’s Top Crisis Questions
May 12, 2019When your organization is hit with a crisis you can expect news reporters to corner your spokesperson with tough crisis questions! Daily you see more organizations being slammed in news headlines Read More
Listening Skills! The Hot Sauce for More Influence!....
Pause More When You Speak: 3 Top Reasons!....
3 Ways Negative Words Impact Your Influence....
How 4 Emotions Impact Effective Crisis Response....
3 Ways to Connect With Your Audience....
Pause More When You Speak: 3 Key Reasons....
Two Flavors of Crises: Tips to Improve Your Crisis Plans....
A Whale of a Tale: How to Master Storytelling....
How Effective Presenters Match Messages to Audience....
Drama Language: When Does It Work?....
Loading 2021: 3 Steps to Build Resilience....
Communication: Virtual Meeting Challenges....
The Battle of Words: Negative Vs. Positive....
Nonverbal Skills for Presenters: Top TED Talks Secrets....
The Disney Brainstorming Strategy....
7 Steps to a Well-Formed Outcome....
The 4 Stages of Crisis Emotions....
Virtual Meeting Presentation Skills....
The Virus that Contaminates Your Communications....
3 VOICE TIPS the Best Speakers Know: Coronavirus Interview Lessons....
Conflict Resolution Skills in the Age of Rage....
Sticky Messages: How to Influence Decisions....
The #1 Career-Boosting Habit for 2020: Gratitude....
Trust On Teams: How To Tell If You Can Trust Someone....
Social Media: Boogeyman or Trust Builder?....
Employee Ambassadors: Key to Earning Public Trust....
Overcoming Team Negativity: 3 World Series Leadership Lessons....
3 Tips for Taming the “Meeting Monsters”....
10 Signs Your CRISIS RESPONSE is Like a Box of Chocolates....
Crisis Ready? Know The Media’s Top Crisis Questions....
Be Quicker on Your Feet: 5 Tips for Speakers....
3 Top Soft Skills to Boost Your Career: DIGGING DEEPER....
POWERFUL GESTURES: 3 TED Talk Secrets For Every Presenter....
3 Horse Whispering Leadership Lessons....
WORDS THAT CREATE WALLS – 5 Things to Know About Negative & P....
RESTORING RELATIONSHIPS: The Power of Forgiveness....
3 Ways Media Training Can Boost Your Career (even non-spokespersons)....
EMPLOYEE TOWN HALL MEETINGS – 3 Easy Ways to Spice Them Up!....
RISK ASSESSMENTS – The Eruption of #MeToo Crises....
MEDIA AMBUSH INTERVIEWS – 3 Survival Tips....
3 Sales Pitch & Presentation Tips From “Shark Tank”....
WOMEN RISING: The #1 Secret of This Leader’s Power....
CRISIS MANAGEMENT LESSONS – From The Crisis Judge....
EFFECTIVE COMMUNICATION SKILLS – 20 Ways To Spot Good Communic....
EMOTIONS & CRISIS RESPONSE: How Emotions Can Sink Brands....
10 TIPS FOR EFFECTIVE PRESENTATIONS: Ending PowerPoint Misery &....
THE HOTTEST SOFT SKILLS: Repacking Your Career Bags....
CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Percept....
BASES LOADED WITH SOFT SKILLS – The Winning Ticket....
REPUTATION MANAGEMENT EXPERTS: What They Have In Common With Movie D....
GOAL-SETTING SKILLS – How To Advance Your Career In Life....
WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies....
CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust ....
LEADERSHIP 2018: What Effective Leaders Do Differently....
MOTIVATE & DISRUPT YOURSELF – 3 Goal-Setting Strategies t....
ALL-TERRAIN COMMUNICATION SKILLS: Grow Your Career & Team’....
ZOMBIES! Transforming Disengaged Employees Into Trusted Brand Ambass....
HOW TO DRIVE REPORTERS BATTY! Tips for Effective Speakers & Spo....
GUARDING YOUR BRAND: The Power of Employee Brand Ambassadors....
HURRICANE FORCE CRISIS MANAGEMENT: Hurricane Harvey Crisis Lessons....
THE PRESENTING HALL OF SHAME: 3 Things Engaging Presenters Avoid....
The Biggest Danger to Your Career, Projects & Future: What Is I....
LEADERS DECISION-MAKING STRATEGIES: What You Don’t Know Can Hu....
The Super Bowl of Public Speaking: Scoring Touchdowns – or Third &....
NEW YEAR’S RESOLUTIONS THAT WORK: Studies Reveal the Right Rec....
Presentation Openings: Engage Your Audience Right Out of the Startin....
Michael Phelps’ 4 Performance Secrets – – And How ....
Hope In The Midst Of Dallas Police Tragedy: The Power of Crisis Lead....
Proof Why Leaders Need Ongoing Media Coaching: Ken Starr’s Train W....
U Can’t Touch This! Two “Touching” Rules From The ....
Donald The Disrupter: 4 Lessons For Speakers & Spokespersons....
Communication Skills To Weather Any Storm: What EHS Professionals Ne....
Texts, Lies & Videotape: How Nonverbals Set Tom Brady’s P....
The Skewered Cat: The Day Our Vet Went Viral....
TAKE IT TO THE LIMIT? A Crisis Lesson From DeflateGate....
